@ orangegirl948

Holly Kleverlaan

Bar & Front of House Staff The Left Bank
Friendly Bartender & Front-of-House with Strong Customer Service

About

Private Notes

Would you like to save your changes?

Experience

Bar & Front of House (Waitstaff/Bartender)

The Left Bank
2025 - Present
Working five shifts per week in a busy pub environment performing waitressing and bartending duties. Responsibilities include beverage and food service, preparing and serving drinks, managing busy service periods, checking IDs and responsibly refusing service when required, closing the venue, cleaning, handling POS transactions and cash, and delivering friendly, fast service to a wide range of customers. Developed strong skills in high-volume service, multi-tasking, and safe alcohol service (RSA).

Sales Assistant / Store Supervisor

Industrie Clothing Store
2024 - 2025
Full-day retail role including opening and closing the store alone, performing banking, restocking and inventory management, assisting customers with styling and product selection, POS transactions and reconciliation, cleaning and maintaining presentation standards. Built customer rapport, handled returns and exchanges, and ensured smooth daily operations.

Swim School Assistant / Customer Service

Jump Swim-School Berwick
2023 - 2023
Worked with children of varied ages and families, completed a two-day first aid course linked to the role, supported instructors, managed class intake and customer communications, assisted with safety procedures and provided friendly customer service during peak family hours.

Pharmacy Assistant (Casual)

Pharmacy Upper Beaconsfield
2023 - 2023
Casual role during school holidays packing orders, serving customers, maintaining cleanliness, and operating the POS. Gained experience in attention to detail, handling prescriptions/orders and delivering clear, professional customer interactions.

Front of House / Counter Staff

YOMG Pakenham
2021 - 2022
Served customers at front counter, prepared milkshakes and frozen yoghurts, handled food service and POS transactions (cash/eftpos), performed cleaning and stock duties. Focused on delivering cheerful, efficient service across multiple shifts.

Education