@ mushfiqurrahmansahib

Mushfiqur Rahman

Customer Service Executive MINISO, Bangladesh
Customer-focused individual with expertise in retail operations and customer support.

About

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Experience

Fast Food Crew Member

KFC Bangladesh
2024 - 2025
Provided friendly customer service in a fast-paced food service environment. Took customer orders and processed cash and card payments accurately. Prepared food items following hygiene and quality standards. Maintained cleanliness of dining area, kitchen, and service counters. Worked under pressure during peak hours while maintaining service quality. Followed workplace health and safety and food handling procedures. Collaborated with team members to ensure smooth daily operations.

Customer Service Executive

MINISO, Bangladesh
2023 - 2024
Delivered face-to-face customer service in a busy retail environment. Assisted customers with product selection, inquiries, and purchases. Handled cash and card transactions accurately using POS systems. Managed customer complaints professionally and provided quick solutions. Maintained store cleanliness and attractive product displays. Supported stock replenishment and inventory checks. Worked collaboratively with team members to meet daily sales targets. Ensured high standards of customer satisfaction and service quality.

Service Assistant

Dominos Pizza Bangladesh
2023 - 2023
Assisted with food preparation and packaging of orders. Supported kitchen staff with cleaning, stock handling, and basic prep tasks. Ensured proper storage and handling of food items. Helped manage customer orders and delivery coordination. Maintained high hygiene and sanitation standards. Provided quick and efficient service to customers.

Education

Edith Cowan University

Master of Cyber Security
2026 - Present
GPA: Ongoing

BRAC University

Bachelor of Science
2019 - 2023
GPA: 3.47/4.00

Govt. Hazi Muhammad Mohsin College

Higher Secondary Certificate (HSC)
2016 - 2018
GPA: 4.17/5.00

Chittagong Collegiate School

Secondary School Certificate (SSC)
2014 - 2016
GPA: 5.00/5.00