@ medetherdesucatan

Dether Desucatan

Buffet Attendant M/V Pacific World
Hospitality-focused Buffet Attendant with QC & IT background

About

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Experience

Buffet Attendant

M/V Pacific World (Passenger Ship)
2023 - 2025
Served as a buffet attendant on a passenger vessel, maintaining clean and orderly buffet stations and upholding strict hygiene standards. Coordinated with kitchen staff to prepare and deliver food items to buffet lines, replenished hot and cold items, and kept beverages, bread, and condiments well-stocked to ensure continuous service. Performed regular cleaning of tables, serving dishes, and service areas, monitored food presentation and temperature control, and responded to passenger requests courteously. Contributed to positive guest experiences through proactive replenishment, attention to food safety, and teamwork during high-volume meal periods.

Junior Technical Support

Global Parking
2022 - 2023
Provided front-line technical support, diagnosing hardware and software issues and resolving network faults. Assisted in identifying and implementing practical technical solutions to improve system uptime and customer service operations. Documented troubleshooting steps, performed component-level checks, and liaised with vendors or senior technicians to complete repairs. The role strengthened my problem-solving skills, systematic troubleshooting approach, and ability to communicate technical information clearly to non-technical stakeholders.

Testing / Quality Control Inspector

Sharp Philippines
2019 - 2020
Conducted visual and functional inspections to identify defects and non-conformities, applied quality management procedures, and recorded findings for corrective actions. Analyzed inspection data to identify trends and supported root-cause analysis for recurring issues. Ensured compliance with industry standards and internal quality systems, collaborated with production teams to resolve quality-related problems, and helped maintain product standards through methodical testing and documentation.

Education

Access Computer College

Bachelor of Science in Information Technology
2015 - 2019
Completed a BS in Information Technology with coursework in computer systems, networking, and software fundamentals. The degree provided technical grounding that supports systematic problem-solving and familiarity with IT tools useful in operations and support roles.

Juan Sumulong High School

High School Diploma
2010 - 2014
Secondary education completed with general curriculum preparing for higher education.

Pura V. Kalaw Elementary School

Elementary School Diploma
2004 - 2010
Completed primary education.