@ ljones2097

Luke Jones

Bartender, Waiter, and Barista Sunny Social
Motivated Hospitality Professional with Extensive Bartending and Customer Service Expertise

About

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Experience

Bartender, Waiter, and Barista

Sunny Social
2023 - Present
As an all-rounder, I mastered classic cocktails, operated coffee machines to a high standard, and gained a strong understanding of Western Australia's bartending standards and alcohol product range. I efficiently managed dinner bookings, handled phone calls, controlled seating times, and ensured fast table turnover with a warm welcome for customers.

Bartender and Waiter

Novotel hotel
2022 - 2022
Delivered excellent customer service at various events including weddings, business meetings, and birthday parties. Focused on making genuine connections with guests, mastered the three-plate carry technique, and gained experience in changing kegs.

Festival Bartender

Haps Solutions
2021 - 2022
Thrived in the high-energy environment of festivals, serving professionally in challenging settings. Demonstrated ability to work well under pressure, maintaining focus and motivation throughout long shifts serving upwards of a thousand people daily.

Waiter, and Back of House Member

Nando’s
2018 - 2019
Gained comprehensive knowledge of food and beverage hygiene standards. Supported and trained new staff, working efficiently and effectively within a team. Developed strong time management skills and consistently delivered high-standard products.

Retail Assistant

Primark
2017 - 2018
Operated tills, handling both cash and card transactions with accuracy. Developed confidence in customer interactions and maintained an excellent standard of cleanliness on the shop floor.

Education

University of Brighton

BSC (Hons)
2019 - 2022
Graduated with a BSC (Hons) in Sport Business Management. Key modules included understanding customers, leadership roles, finance and accounting, and management roles in business.

The Nobel School

GCSEs and A-levels
2012 - 2019
Graduated with 9 GCSEs and 3 A-levels. Achieved standout grades including 'B' in English Literature and Language, 'B' in Mathematics, 'B' in Business Studies (A-level), and 'D*, D*' in Sport Studies (A-level).