Provided premium service at Club 1905, an exclusive restaurant at the Australian Open. Managed a designated service section, ensuring efficient coordination of food and beverage orders. Maintained detailed knowledge of menu, wine selection and dietary requirements. Followed and applied high level protocol standards. Demonstrated team coordination, time management and problem solving under pressure.

Provided catering and event service, including setting up events, following event protocols for serving food and drinks, and preparing beverages.

Took complete ownership of assigned tables, developing service skills that ensured consistent guest satisfaction. Mastered the menu and wine selection to provide informed recommendations and enhance the dining experience. Developed the ability to read guest preferences and adapt service style to create personalized dining experiences. Worked effectively with kitchen and bar teams to ensure seamless service coordination. Maintained high standards from setup to close.

Delivered catering and event services, including welcoming customers, setting up events, and adhering to event protocols for serving food and drinks.

Served food and beverages, operated a POS system, applied RSA policy knowledge, and maintained a clean and sorted work area.