Delivered front-line customer service on the jetty and assisted guests before and after jetboat experiences. Managed in-person and phone bookings while meeting daily sales targets. Prepared customers with safety equipment. Tracked passenger numbers and coordinated jetboat movements. Conducted radio communications to support safe operations.

Mentored new staff and supported team supervision during peak periods. Measured and fitted customers with skis, snowboards, and boots. Recommended equipment based on customer ability and conditions. Assisted workshop technicians with repairs and tuning.

Supported retail operations in a sports and outdoor equipment store. Provided product advice tailored to customer needs. Completed stock takes and inventory control. Packed and shipped online orders. Performed custom fitting of ski and snowboard boots.

Delivered bar and table service in a high-volume environment. Prepared beers, cocktails, and beverages. Took food and drink orders and maintained service standards. Opened and closed bar while maintaining cleanliness and compliance.

Provided front-of-house customer service and order handling. Operated POS systems and supported order fulfilment. Prepared and packaged food products following food safety standards. Assisted with informal supervision during busy periods.

Measured and fitted customers with skis, snowboards, and boots. Recommended equipment based on customer ability and conditions. Assisted workshop technicians with repairs and tuning.

Currently completing Certificate III in Outdoor Leadership.