@ mpthompson1st

Michael Thompson

Director Resolve Reshape
Project manager, educator & customer-focused bar staff

About

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Experience

Director

Resolve Reshape
2023 - 2024
Founded and led a personalised support service business (proof of concept) funded via the Self Employment Assistance Program. Responsibilities included business planning, funding procurement, website development, marketing, client engagement strategy, accounting setup and standardising service processes. Built partnerships, managed expert liaison, and established initial client pipelines and operational procedures.

Educator (part-time)

Education Queensland; Helping Hands OSHC; Edge Early Learning
2020 - 2022
Delivered early years and school-age education across mainstream and special education settings. Worked as teacher's aide in multiple schools and as kindergarten educator implementing the Early Years Learning Framework (EYLF). Provided high-quality care and communication with families, planned engaging activities, managed groups and maintained compliance with childcare standards.

Consultant (part-time)

Avella Creative
2018 - 2022
Provided business development, brand consultation and subject-matter advice for a graphic design firm focused on supplement and health industry clients. Advised on product positioning, marketing strategy and content development to support client growth.

Project Leader / Head of Diagnostics

CSIRO / CABI / CRC for Plant Biosecurity
2009 - 2019
Led international biosecurity and digital tool projects including 'Pestpoint', Remote Microscope Network and Plant Doctor Simulator. Managed multi-disciplinary teams, secured funding from multiple governments, oversaw software and hardware delivery across 37 countries and 60+ network nodes, and conducted training, evaluation and reporting. Responsibilities included innovation, project scoping, budgeting, stakeholder engagement (including ministerial-level liaison), publishing results in peer-reviewed journals, and presenting at major international conferences.

Lecturer; Biosecurity

University of the Sunshine Coast
2018 - 2018
Delivered lectures and curriculum related to plant biosecurity, integrating practical diagnostics and digital learning tools for undergraduate students.

Instructional Designer

Accenture Learning
2006 - 2009
Designed web-based adult learning curricula and LMS components for large clients (Telstra, Coles Myer, Australian Tax Office). Liaised extensively with SMEs and developed online learning resources and assessments.

Research Assistant

University of Queensland
2005 - 2006
Collected data for undergraduate research studies, designed research apparatus and presented findings at a student conference in Canberra.

Debt Collector

Lion Finance
2001 - 2006
Managed KPI-driven debt collection in a call centre environment, ensuring compliance with legislation and internal procedures.

Laborer & Forklift Driver; Bartender

Department of Agriculture QLD; AWX Labor Hire; Weis Australia; SnakePit Bar & Grill
2001 - 2006
Seasonal roles included crop management in field trials, forklift operation, harvest labour, factory work and hospitality duties including bartending and customer service. Gained practical frontline service experience, cash handling and teamwork in busy environments.

Education

PRINCE2 (London)

PRINCE2 Foundation (Project Management)
2014 - 2014
Project management foundations training to support disciplined project delivery and governance.

Queensland University of Technology

Bachelor of Biomedical Science
2003 - 2006
Undergraduate degree with foundational training in biological sciences applicable to diagnostics and lab-based research.

Queensland University of Technology

Bachelor of Arts (Psychology)
2003 - 2006
Concurrent undergraduate studies in psychology providing insights into human behaviour, communication and education.

Downlands College

High School OP 2
1995 - 2000
Completed secondary education with high academic achievement (OP 2).