@ kateamy

Kate Mountain

Hospitality Professional Gage Roads Freo
Motivated Hospitality Professional with a strong work ethic and diverse experience.

About

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Experience

Customer Service & Bar Staff

Tailend Seafood Restaurant St Andrews
2025 - 2025
Delivered high-quality customer service in a fast-paced environment, ensuring positive dining experiences. Managed bar operations and coffee machine. Supported smooth front-of-house operations, demonstrating strong teamwork, adaptability, and attention to detail.

Bank Band 2 Physiotherapy Assistant

Northumbria Healthcare
2025 - 2025
Worked across multiple hospital sites, covering absences and shifts in specialist areas like orthopedics, stroke, and elderly care. Adapted to diverse teams and environments to ensure high-quality, safe, patient-centered care.

Catering Assistant / Waitress / Housekeeper

Carphin Estate
2023 - 2023
Provided waitress and housekeeping services during pheasant shooting days, maintaining high standards of work and customer service through effective communication with employers.

Housekeeper, Waitress, Reception, Bar Staff

Duncraig Castle bed and breakfast
2022 - 2022
Provided round-the-clock service within a close team, including efficient room turnover, evening reception, bar service, and breakfast service. Delivered high-end catering for weddings and parties, requiring teamwork, enthusiasm, and high standards of guest care.

Land and House Maintenance

Carphin Estate
2020 - 2021
Carried out general gardening maintenance, indoor cleaning, and tree planting. Worked efficiently within a team, demonstrating observation skills and managing various workloads effectively.

Catering Assistant / Waitress / Housekeeper

Carphin Estate
2021 - 2021
Provided waitress and housekeeping services during pheasant shooting days, maintaining high standards of work and customer service through effective communication with employers.

Housekeeper and Waitress

The Peat Inn (5-star hotel, Michelin star)
2021 - 2021
Served continental breakfasts individually to guests, managed efficient time, and communicated with staff to ensure guest priority and care. Cleaned rooms, cleared breakfast, and prepared rooms for new guests, performing fast-paced work to a very high standard with observation of guest needs.

Music Studio Receptionist

Studio 2000, Dundee
2018 - 2020
Interacted with customers by taking phone calls, speaking to clients, and processing payments. Built professional relationships, handled business finances, made bookings, and updated spreadsheets, demonstrating good time management, communication, and organisational skills.

Catering Assistant / Waitress / Housekeeper

Carphin Estate
2019 - 2019
Provided waitress and housekeeping services during pheasant shooting days, maintaining high standards of work and customer service through effective communication with employers.

Education

University of Northumbria Newcastle

BSc (Hons)
2022 - 2025
Graduated with BSc honors in Physiotherapy, gaining hands-on experience in diverse NHS and community settings through placement work. Attended and passed basic life support and manual handling courses, attaining certificates from Northumbria University.

Bell Baxter High school, Cupar Scotland

Advanced Highers & Highers
2015 - 2021
Achieved Advanced Highers (2021) and Higher qualifications (2020) including English-A, Art-A, Maths-A, Biology-A, Geography-A, Chemistry-B, and English-B.