Maintaining and updating CRM systems with accurate up-to-date client information. Assisting our sales team by preparing and creating marketing material such as brochures, online listings, and advertising campaigns.

Induction and supervised new staff. Led and directed team members on effective methods, operations, and procedures. Developed, implemented, and managed business plans to promote profitable food and beverage sales.

Developed, planned, and led personal and group fitness sessions, monitored clients to ensure the safe use of equipment.

Successfully developed coffee beverage menu, recipes, specialty coffee drinks, and appropriate menu pricing. Interviewed, selected, trained and supervised FOH staff members.

Coordinated events ensuring operations and staff complied with health and safety regulations. Led and directed team members on effective methods, operations, and procedures.