Retail Assistant
Local Grocery Store (casual)
2022 - 2024
Worked as a casual retail assistant performing checkout operations, cash handling, scanning and bagging items, processing EFTPOS and contactless payments, and providing friendly customer service. Responsible for restocking shelves, maintaining front-of-store presentation, assisting customers with product location and queries, and supporting loss-prevention procedures. Gained experience handling peak trading periods, resolving simple customer issues, and following store safety and food handling guidelines. Consistently punctual and trusted with opening/closing duties on occasion.
Hospitality Assistant
Local Café (casual)
2019 - 2021
Provided front-of-house service including order taking, cash and card transactions, preparing takeaway orders, and maintaining cleanliness. Developed strong customer communication skills, quick problem-solving under busy conditions, and familiarity with food safety practices. Built ability to multitask across point-of-sale and food prep support while maintaining positive customer interactions.
