Provided front-line retail and customer service, assisting customers with product selection and maintaining strong store presentation. Supported daily operations including POS transactions, stock replenishment, and merchandising. Consistently met sales targets and contributed to days with high turnover (recorded ability to support daily sales exceeding AUD 10,000). Developed strong communication and upselling skills while ensuring high standards of customer satisfaction and store cleanliness.

Picked, sorted and packed apples, pears and berries with attention to quality control, averaging 120–150 kg of fruit per day. Accurately labeled and crate-packed produce for transport, helped maintain orchard cleanliness, and assisted with basic irrigation setup. Gained experience in manual handling, produce quality assessment, and team-based seasonal workflows.

Supported cafe operations including food handling, coffee preparation, customer service, and POS transactions. Demonstrated strong multitasking skills in a fast-paced environment while maintaining hygiene and cleanliness standards. Collaborated with team members to deliver efficient service and assist with stock rotation and daily prep tasks.

Graduated with a 3.5 GPA and awarded a second-class scholarship. Served as Vice President of the Student Association, organizing events and training members. Gained communication, leadership, and event-management experience tied to academic study in English.