Contract Term Contract Manager
Ventia
2023 - Present • Western Australia, Australia
Contract period role, where I was requested to come and assist Ventia getting their new 1000 room village mobilised, stabilised, running smoothly
General Manager
Karri Valley Resort
2022 - 2023 • Pemberton,AU
- Management of a 160 acre property encompassing a Resort (32 Hotel Rooms & 36 Chalets), Caravan Park (80 Bays) and Staff Village (29 Rooms).
- Leading a Team of 6 Managers and a front line team of 50.
- Quality Auditing
- P&L, Banking and financial controlling
- Business Development incl. Marketing & Networking
- Major and Minor project management
- Business improvement
- Incident & Injury Management
- Reporting directly to the Regional Manager & Group General Manager
- HR & Recruitment
Group Operations Manager
28 Villages
2020 - 2022 • Perth,AU
- Operations of 8 Villages/Contracts.
- Directly supporting & managing a team of 12 Village Managers
- Responsible for a ground crew of 220
- P&L + financial controlling.
- Incident management and driving a safety culture
- Regular travel – driving & flying
- Mobilisation of multiple projects from inception through to fruition
- Supporting the Managing Director
- Reporting & Presenting to Executive Management
- Regularly Chairing meetings & confident speaking
- Writing and Implementation of new processes
- Client liaison and relationship responsibilities
- Roster Management
- Tracking KPI’s & Performance management
Hospitality, Tourism and Events Manager
Xanadu Wines
2017 - 2020 • Margaret River,AU
Overseeing Hospitality operations on the Xanadu Estate
Being directly responsible for the Restaurant, Cellar Door & ----Events
P&L responsibilities & forecasting
Reporting to company directors monthly and owners quarterly
Marketing ideas and brand building exercises
HR and setting KPI's for staff
Managing a team of of 25-30, including a management tier
Rosters and Ordering
Occasional wholesale client relationship maintenance
Problem solving
Area Manager
The Local Shack
2017 - 2017 • Perth,AU
Managing 5 QSR Restaurants and opened their 6th
staff development & training
sending mystery shoppers
enforcing company and brand ideals
Presenting P&L reporting to Restaurant managers and owners
Reporting weekly to owners
24/7 support for each Restaurant Manager
General Manager
Barrington Stone Investments
2014 - 2017 • Western Australia, Australia
Overseeing operations of 2 North West Restaurants and an investment property portfolio in Perth.
Running a fluctuating staff of typically 50.
Offering 24/7 support for management staff.
Invoicing.
Setting KPI's and rewards programme's for employees.
Inputting systems and procedures for smooth running of businesses.
Multi-site Management.
P&L.
Paying accounts.
Marketing strategies and business growth/development.
HR and training.
