Server
Yonder-Queenstown
2025 - 2026
Maintained cleanliness of my section and service areas. Running food and coffee. Ensuring customers are happy during busy periods where food and coffee may take longer than usual. Hosting. Positive attitude and problem solving.
Bartender/Server
No. 5 Church Lane-Queenstown
2025 - 2026
Excellent presentation and knowledge when serving food and drinks. Being in charge of both bartending and floor service on quieter nights. Cocktail bartending. Ran closing shift on my own, including cash handling. Maintained high cleanliness standards through regular deep cleaning.
Senior Sales Assistant
Flo & Frankie-Queenstown
2025 - 2025
Excellent customer service. Friendly and positive attitude. Kept the shop floor clean, organised, and well-presented. Carried out regular stock rotation, shelf stacking, and backroom organisation. Knowledge about merchandise. End of day cash up. Opening/ Closing shop. Stock control. Worked as part of a team to hit daily targets.
Bartender/Waitress
Ayrburn-Arrowtown
2024 - 2025
Preparing drinks in an extremely fast paced work environment. Wine knowledge. Maintaining a clean, organized and visually appealing workspace. Waitressing and being responsible for your section. Opening and closing shifts. Working well as a team and clear communication. Problem solving and working under pressure. Physical tasks such as restocking and lifting heavy kegs. Ensuring an excellent customer experience.
Bartender/Waitress
Eichardt's Bar-Queenstown, Otago
2023 - 2024
Making cocktails to a high standard. Running drinks and food. Presenting the food to customers. Wine knowledge. Barista training. Working in a busy environment. Opening and closing bar. Cash up.
Customer Service Advisor
Motability Operations Ltd-Bristol
2021 - 2023
Extensive IT skills. Call handling and responding to emails. Excellent customer service skills. Dealing with difficult calls appropriately. Being attentive, caring and understanding. Positive can do attitude. Extensive IT skills.
Cocktail Bartender
The Newt in Somerset-Somerset
2021 - 2021
Hosting. Making house cocktails and classic cocktails at a high standard. Working in a fast pace environment whilst maintaining exceptional customer service. Opening and closing the bar. Greeting guests and ensuring they feel a warm welcome in the hotel. Knowledge on a large selection of our wine. Standard barista training. Knowledge of the grounds in the hotel.
Waitress
The Lamb Inn-Salisbury, Wiltshire
2020 - 2021
Table service. Cash Handling. Serving drinks. Working in a busy environment. Good rapport with customers.
Bartender/Waiter
Slow Cuts (New Zealand-Arrowtown, Otago
2019 - 2020
Greeting customers. Serving food and beverages. Making cocktails. Opening and closing restaurant. Cash handling and card payments.
Volenteer
Education for Madagascar
2019 - 2019
Organising lessons for kids aged 3-17. Organising lunchtime for kids. Ensuring kids are educated but also enjoying lessons.
Customer Service Advisor
Bamboo-Southampton, Hampshire
2018 - 2019
Speaking to customers via telephone to help them through the process of applying for a loan. Hitting daily targets for both inbound and outbound calls. Provided training to new employees. Distributing workloads for up to 20 members of staff. Sending out daily strategies.
Bartender
Blue Bar-AU
2017 - 2018
Making cocktails. Setting up and closing bar. Managing bar on quiet days. Working in an extremely busy environment. Maintaining brilliant customer service.
Dairy Assistant
Warrakirri Dairy Farm-Gippsland (Australia)
2017 - 2017
Milking cows. Herding livestock. Preparing shed for milking. cleaning after milking.
Customer Service Advisor
Innovation Group Limited-Whiteley, Hampshire
2014 - 2016
Determining liability of customers car accidents. Organizing replacement vehicle. Being in contact with both customers and insurance companies regarding the claim.
Data entry
Peach Telecom
2011 - 2014
Contacting customers via telephone and email. Processing information with customers. Hitting daily/monthly targets.
