Front-of-house and bar service at a busy restaurant. Responsible for table service, drink preparation, cash and POS transactions, assisting with opening/closing duties, maintaining cleanliness and health & safety standards. Delivered friendly, efficient service during peak shifts and supported kitchen communication to ensure timely guest service. Built rapport with regulars and helped increase add-on sales through menu knowledge and upselling. Held RSA and adhered to responsible service of alcohol procedures.

Table service in a high-turnover dining environment. Took orders, managed bookings, coordinated with kitchen staff, and ensured guest satisfaction. Assisted with beverage service and supported special event service. Focused on accurate order-taking and timely service, improving guest throughput during busy periods.

Provided front-of-house service at a coastal restaurant. Responsibilities included greeting guests, order management, coordinating wine and beverage service, and maintaining high standards of presentation. Gained experience with bookings, large group service and ensuring consistent guest experience in a premium setting.

Combined front-of-house and bar duties in a busy bar & kitchen. Prepared drinks, managed bar stock and supported floor service. Learned fast-paced drink service workflows and improved speed of service while maintaining quality and customer engagement.

Worked across front-of-house and bar at a neighbourhood restaurant. Responsibilities included drink preparation, service, customer interactions, and assisting with event nights. Gained experience serving diverse customer groups and maintaining efficient service during peak dining hours.

Postgraduate degree combining technical engineering training and project work. Developed analytical and problem-solving skills, time management and the ability to work collaboratively on complex tasks. While the degree is engineering-focused, it strengthened my operational mindset and attention to safety and compliance — skills I apply in hospitality operations.

Undergraduate engineering degree (GPA: 4.2/5). Coursework and projects built foundations in planning, team project delivery and safety compliance. Gained research and documentation skills transferable to operational and service roles.