Operated a client-facing beauty service, maintaining strict hygiene and sanitation standards to protect client health and comfort. Delivered professional makeup and hairstyling for events and everyday clients, designing looks to meet client needs. Managed appointment scheduling and customer communication, improving client satisfaction and repeat bookings. Maintained and sanitized tools and work areas to industry standards, demonstrating strong attention to detail and workplace safety procedures.

Provided high-quality customer service in a busy hotel environment, maintaining clean and organized table settings and ensuring guest satisfaction. Followed food handling and hygiene procedures to protect guests and staff. Participated in team meetings to improve service processes and collaborated with kitchen and floor staff to ensure timely service. Responsible for restocking supplies, maintaining equipment cleanliness and supporting efficient operations during peak periods.

Completed a Level 3 English qualification focused on language proficiency and communication skills.

Undergraduate studies in arts providing foundational skills in communication, critical thinking and cultural studies.