@ anika

Anika Joy Cayago

Customer Service Representative • Target Fremantle
Reliable and caring professional with a passion for customer service and teamwork.

About

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Experience

Customer Service Representative

Target Fremantle
2025 - Present
Support customers in-store to find the things they need; Work cashier and interact with customers for their purchases; Clean up store and return items to their locations; Attend to behavioural issues of customers in store and work with security to de-escalate.

Teaching Assistant

Australian Pop Academy
2024 - Present
Keep children on task during lessons; Teach singing and choreography to students; Prepare and deliver lesson plans to prepare for performances; Encourage positive behaviour and help children to manage their anxiety and nerves; Contribute to student reports and newsletters; Encourage participation in all tasks.

Admin Assistant

Milestone Migration
2024 - Present
Answering phones; Meeting and greeting guests; Events promotion & Flyer distribution; Email management, organisation and distribution; Data Entry; File management.

Special Needs Education Assistant (School Work Placement)

Christ the King Learning Support Centre
2025 - 2025
Provided support to a small group during classes at school; Kept children on task during lessons; Helped explain tasks and assisted students to complete their work; Encouraged positive behaviour and helped children to manage their anxiety and frustrations; Encouraged participation in all tasks; Reviewed children profiles to understand their special needs; Carried out instructions as directed by the teacher; Performed record keeping of students.

Occupational Therapist Assistant (School Work Placement)

Mosman Park Nursing Home
2025 - 2025
Provided support to elderly residents; Assisted the Occupational Therapist to bring residents to therapy activities; Led the OT activity for the day and encouraged participation of the residents; Spent time with residents to provide comfort and conversation; Encouraged participation in all tasks; Reviewed resident profiles to understand their specific needs; Carried out instructions as directed by the home manager and OT.

Customer Service Representative

McDonalds Oconnor
2023 - 2024
Took orders for front counter and drive through; Prepared food orders using safe food handling skills; Cleaned up work areas and restaurant following hygiene rules.

Education

Iona Presentation College

High School Diploma (expected)
2021 - Present
Subjects: Careers & Enterprise, Maths Essentials, English ATAR, Music, Dance, Religion General.