Crew / Team Leader
Little Creatures Fremantle
2023 - Present
Promoted to Team Leader in a fast-paced brewery and taproom. Responsibilities include supervising shifts, coordinating staff rotas, mentoring and training new crew, and ensuring high standards of customer service. Regularly run brewery tours—explaining brewing processes, beer styles, and tasting notes—enhancing guest experience and increasing tour bookings. Serve as bartender and front-of-house staff during busy shifts, manage cash and POS operations, oversee stock rotation and basic inventory checks, and assist with event setup. Emphasises safety, compliance and RSA standards; holds CPR, First Aid and Bronze Medallion. Known for positive team leadership, a deep knowledge of craft beer, and delivering welcoming experiences to visitors and locals alike.
Crew
McDonalds Bicton
2019 - 2023
Worked as part of a high-volume food service team providing fast, reliable customer service. Duties included front counter and drive-through service, food preparation, ensuring food safety and cleanliness standards, cash handling, and teamwork under pressure. Developed strong time management, consistency, and the ability to maintain quality service during peak periods. Built a reputation for reliability and strong interpersonal skills.
