I approached browsing customers to initiate conversations to determine buying preferences and assist with styling. I also coordinated the restocking of the sales floor with current merchandise and accurate signage for current promotions. I increased sales by offering advice on purchases and promoting additional products.

My main areas of focus were Clothing World and Front End (Register Team Leader). I maintained a clean and organised inventory and curated displays of rotating seasonal clothes and accessories. I also managed the self-service checkout area and handled cash dispensing and deposits to POS systems.

I worked in several different departments, however, I specialised in childrenswear and womenswear. My main role was on the selling floor and I anticipated customer needs and provided them with high-quality service while upholding brand standards and values to ensure customer satisfaction. I also handled POS system transactions including EFTPOS, cash, exchanges, returns, and refunds to ensure seamless and accurate cash flow.

Completing theoretical and practical learning to become a registered nurse. My studies have included clinical placements in the areas of aged care, mental health, and paediatrics.

Throughout my time at Ursula Frayne, I was a House Representative (2018 - 2019) and a House Captain (2020). I was also a member of the school swim team and was awarded the Associated Catholic Colleges All-Star Swimming Award (2020).