@ ammys_mummy

Jasmine Ng

Marketing Intern • UseVerb

About

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Experience

Customer Experience Specialist

Dyson
2021 - 2022 • Booragoon WA, Australia
- Deliver hands-on demonstrations of Dyson’s hair styling products and showcasing their unique benefits - Proactively engaging with customers to generate interest with Dyson products that are suited to their individual needs - Build strong relationships with store management and staff and educating them on the features of Dyson products so they’re able to direct customers to make informed purchases when I am not in-store - Take responsibility for achieving KPIs whilst delivering a high standard of customer service - Ability to produce accurate reports daily to provide Dyson with insights into performance of sales activities to find trends and patterns to improve service and ensure sales growth - Maintain high standard of visual merchandising and look for opportunities to increase Dyson’s in-store presence

Maître d’ and Public Relations

Emily Taylor
2021 - Present • Fremantle WA, Australia
- Being the first point of contact for all guests and patrons when entering the resturant - Superising wait staff - Welcoming guests and assigning tables to the guests without bookings or escorting bookings to their assigned table - Ensuring satisfaction of all guests in their entire dining experience at Emily Taylor - Ensure that tables are ready during turn-over periods when guests leave and before new guests arrive As well as public relation duties for Emily Taylor - Tiktok currently under construction

Fashion Business Owner

Various Fashion Businesses
2020 - Present • Perth WA, Australia
- Maths and calculation for accounting, invoicing as well as for pattern making and measuring clientele for made-to-measure projects - Copywriting for social media engagement and producing descriptions - Photography for self-promoting on social media - Creativity to match products to their respective company. With three different brands with completely different identities, I need to ensure that I keep them distinctive from each other. My three companies are i) swimwear ii) up-cycled fashion iii) made-to-measure costumes. I also dabble in embroidery work. - Artistic abilities with designing all my products from pen and paper to on the rack - Drawing skills to be able to confidently demonstrate what I can create for a client - Understanding of fabrics and materials - Mastery in fashion construction; including sewing, pattern making, and cutting

Bartender

Si Paradiso
2019 - 2020 • Highgate WA, Australia
- Preparing alcoholic and non-alcoholic beverages for patrons - Interacting with customers to ensure a high quality of service from beginning to end - Assessing customers' needs and preferences and make education recommendations - Knowledge for cocktail preparations and service - Ensure the bar and bar area is clean and tidy throughout the entire service hours - Ensuring a high level of attention to detail during service as well as for the end of night procedures to ensure the bar as an astounding hygiene.

Promotional Model & Brand Ambassador

Panache Marketing
2018 - 2019 • Western Australia, Australia
- Promote a product and/or company brand such as Maybelline and Cover Girl - Increase customer awareness and boost product sales - Approach customers' in a welcoming and professional manner as well as being well-spoken - Have an outgoing, exciting and energetic attitude with clientele - Empecable presentation with hygiene and grooming standards - Ability to learn product knowledge in a short period of time and aliterate this knowledge with customers - Protecting brand reputation with understanding what the company's customer or client needs are - Understanding effective promotions so I don't waste my time promoting badly

Education

Edith Cowen University

Bachelor degree
2018 - 1970 • Joondalup WA, Australia

Corpus Christi College

Completed high school (year 12)
2006 - Present • Perth WA, Australia