Developed, enhanced, and maintained internal government web applications and external-facing systems, supporting multi-department digital transformation initiatives. Worked directly with confidential government clients, consultants, and vendors to define system architecture, technical requirements, and implementation scope. Built applications using HTML, CSS, JavaScript, PHP, Python, and frameworks including Laravel, Bootstrap, Vue.js, and React.js. Integrated RESTful APIs, government data services, and third-party platforms, enabling secure inter-agency system connectivity. Improved system stability by refactoring legacy systems, resolving software defects, and implementing enhancements based on user and business needs. Ensured IT governance, cybersecurity, and data privacy compliance throughout development and deployment. Supported application quality through testing, debugging, code reviews, and CI/CD practices. Produced technical documentation, system flow diagrams, and user guides, and provided post-deployment user support and training.

Delivered APAC-level IT support for hardware, software, and network issues, ensuring uninterrupted business operations. Supported production and assembly operations through specialized software configuration and workstation setup. Managed onboarding IT setup, including desktops, laptops, Active Directory accounts, and email access. Coordinated network cabling, workstation relocation, vendor engagement, and warranty replacements (Dell). Handled IT procurement processes including RFQs, PRs, PO coordination, invoicing, and delivery tracking. Supported cloud platform operations, performance optimization, capacity planning, and vulnerability remediation. Implemented security controls to protect system integrity and user data.

Successfully hired and supplied over 200 offshore candidates across multiple positions (individual achievement), supporting offshore and oil & gas operations. Built and maintained a strong talent pipeline using LinkedIn, job portals, and internal recruitment systems. Conducted candidate screening, interviews, reference checks, and background verification to ensure compliance and quality. Developed customized job descriptions and candidate matching documentation aligned with client requirements. Coordinated closely with clients and candidates to ensure smooth submission, hiring, and onboarding processes. Maintained accurate, audit-ready candidate records and ensured full compliance with recruitment policies and KPIs.

Supported recruiters and hiring managers by reviewing job orders and executing sourcing strategies. Advertised vacancies, screened resumes, scheduled interviews, and coordinated candidate communications. Assisted with interviews, background checks, training activities, and fieldwork projects.

Supported sales operations, promotions, and lead generation activities. Assisted with budget tracking, ROI understanding, and profit & loss projections.