Managed bookings, guest check-ins and check-outs, enquiries and general administrative tasks. Created social media content and promotional materials for the hotel. Coordinated routine operations and supplier orders.

Supported members at reception and responded to general enquiries. Delivered gym inductions and assisted members with equipment and facility use. Created Instagram content and contributed to a welcoming, community-focused environment.

Supported security operations at festivals, private functions, charity events and cultural venues. Checked tickets, assisted guests and monitored entrances, backstage areas and restricted spaces. Worked directly with event teams and artists in fast-paced live-event environments, including Würth Open Air 2023.

Assisted customers across the restaurant and retail areas. Operated the till, managed stock and maintained product displays. Contributed to the warm, sensory and culturally distinctive atmosphere of the venue.

Provided attentive fine-dining service in a French restaurant. Managed a dedicated section, including table preparation, order taking, food and beverage service, and clearing. Worked closely with the kitchen and front-of-house team to deliver precise, personalised hospitality.

First-class honours