• Delivered exceptional customer service by handling client inquiries, resolving issues, and providing detailed information on banking products and services. • Processed a high volume of customer transactions, including deposits, withdrawals, and transfers, with accuracy and efficiency. • Ensured compliance with banking regulations, policies, and procedures, minimizing errors and mitigating risk in daily operations. • Monitored and maintained ATM functionality, replenishing cash according to schedules, and ensuring continuous operation while adhering to security protocols. • Assisted in the preparation of financial reports and documentation, ensuring data accuracy for audits and compliance checks. • Conducted cash reconciliations, balancing cash drawers at the end of each day and ensuring discrepancies were identified and resolved promptly. • Supported administrative tasks, including data entry, document preparation, record keeping, and filing, contributing to efficient branch operations. • Participated in cross-functional teamwork to improve branch efficiency, streamline processes, and enhance customer satisfaction.

• Maintained clean, organized shelves by restocking items and arranging displays. • Conducted regular inventory checks to ensure accurate stock levels. • Replenished supplies by monitoring and sourcing inventory. • Managed inventory shipments by receiving deliveries, unpacking boxes, and verifying ordered items against invoices. • Processed merchandise returns and exchanges efficiently, adhering to store policies. • Assisted customers in locating products and providing recommendations based on their needs. • Handled customer inquiries and resolved issues promptly with excellent communication skills. • Collaborated with fellow team members to achieve store goals and enhance customer experiences. • Assisted in designing promotional materials such as signs or banners for special events or sales. • Ensured safe shopping environment by promptly addressing spills or other hazards noted during routine cleaning tasks.