Supervised daily front-of-house operations, ensuring smooth service and a welcoming atmosphere for guests. Trained and managed a team of servers and hosts, maintaining high standards of customer service and presentation. Handled guest feedback and resolved issues promptly, consistently improving satisfaction scores. Coordinated with kitchen and bar teams to optimise table turnover and deliver a seamless dining experience. Supported kitchen operations on the pass during service, preparing sauces, plating dishes and managing stock rotations to keep the line running smoothly. Ensured high levels of hygiene and presentation. Operated the till-system, processed payments and supported stock control when required.

Role focused on taking food and beverage orders, whilst accommodating for dietary requirements and any intolerances/preferences. Maintained excellent dining standards through precise table service, active guest engagement. Handled customer concerns or complaints professionally and discreetly, through ensuring maximum customer satisfaction. Ensured high levels of hygiene and presentation. Operated the till-system, processed payments and supported stock control when required.

Provided quick, high quality service in a loud, fast-paced nightclub environment, engaging with customers whilst maintaining professionalism and efficiency during peak times. Prepared and served customers a variety of alcoholic beverages with speed and precision. Managed card transactions accurately, upheld age restriction policies, and complied with licensing laws and responsible alcohol service. Maintained a clean, hygienic and organised bar throughout shifts, supported the restocking of supplies and ensured smooth bar operations. Ensured high levels of hygiene and presentation. Operated the till-system, processed payments and supported stock control when required.

Operated the bar; serving customers a range of beverages, taking payments, restocking the fridges. Prepared and served customers a variety of alcoholic beverages with speed and precision. Managed card transactions accurately, upheld age restriction policies, and complied with licensing laws and responsible alcohol service. Maintained a clean, hygienic and organised bar throughout shifts, supported the restocking of supplies. Ensured high levels of hygiene and presentation. Operated the till-system, processed payments and supported stock control when required.

Maintained excellent dining standards through precise table service and active guest engagement. Role focused on taking food and beverage orders, whilst accommodating for dietary requirements and any intolerances/preferences. Handled customer concerns or complaints professionally and discreetly, through ensuring maximum customer satisfaction. Ensured high levels of hygiene and presentation. Operated the till-system, processed payments and supported stock control when required.

Provided excellent customer service, contributing to a positive shopping experience. Took responsibility for inventory control and stock management. Handled point-of-sale operations and maintained transaction accuracy. Ensured store security and supported day-to-day operational tasks. Trusted to manage the store independently during unsupervised shifts.

A-Level Law (B) A-Level Psychology (B) A-Level Classical Civilisation (B)

English Language (A*) English Literature (A*) Maths (A) Biology (A*) Physics (A*) Chemistry (A) History (A*) Psychology (A) Classical Civilisation (B)