Managed 60+ client cases, coordinating with solicitors, agents, and lenders to finalize property sales. Handled remittances, client invoicing, and ensured compliance with legal and regulatory processes.

Provided exceptional customer service in a fast-paced bar environment. Assisted in running functions and hosting events, coordinating with clients to meet their specific needs and preferences. Trained new staff on bar operations, drink preparation, and customer service protocols. Crafted and served a variety of cocktails. Batched cocktails to streamline service during busy periods while maintaining high standards of quality and presentation. Adhered to all alcohol serving and safety regulations.

Deliver friendly, efficient table service while managing multiple orders and POS transactions. Assist with bar operations, beverage preparation, and ensure smooth service with FOH and kitchen teams.

Processed mortgage applications, liaised with banks and clients, and managed case documentation.

Delivered excellent customer service and assisted with store launch operations.

Served large crowds during peak events, maintaining efficiency and high customer satisfaction. Supported weddings, gigs, and private functions with drink service and set-up/clean-up duties.

Certificate available upon request.