@ alessandromasiero000

Alessandro Masiero

Real Estate Agent • Tecnocasa
Customer-focused, adaptable retail & service professional

About

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Experience

Real Estate Agent

Tecnocasa, Rho, Italy
2021 - Present
Provided customer assistance and guidance in property sales and investments. Managed client relations, handled enquiries, welcomed visitors to the agency, coordinated viewings, and supported clients throughout the buying and selling process. Developed communication skills, attention to detail in documentation, and a professional, supportive service approach. Transferred interpersonal and organisational skills to meet client needs and resolve issues efficiently.

Kitchen Hand

McDonald's, Rho, Italy
2020 - 2021
Prepared and cooked food items, maintained kitchen cleanliness and hygiene standards, assisted with front-of-house duties and supported customers in the dining area. Gained experience in fast-paced service environments, food safety practices, and teamwork under pressure.

Bartender

Bar Due Spade, Pogliano Milanese, Italy
2019 - 2019
Prepared and served drinks and coffee, took customer orders, provided table service, and ensured a welcoming and efficient bar environment. Delivered excellent customer service, managed transactions, and maintained stock and cleanliness at the bar.

Education

Registered Training Organisation

White Card
2020 - 2020
Completed general construction induction training (White Card) covering workplace safety, hazard awareness and safe work practices.

Registered Training Organisation

RSA Certificate (Responsible Service of Alcohol)
2020 - 2020
Completed RSA training to provide responsible service of alcohol in licensed venues, covering legal responsibilities, service policies and harm minimisation.

Secondary School (Italy)

High School Diploma
2015 - 2019
Completed secondary education with a High School Diploma. Developed foundational skills in communication, teamwork and time management, preparing for work across service sectors.