Delivered fast, friendly service in a high-volume casual dining environment. Handled POS transactions, managed multiple tables and supported bar and kitchen staff to ensure smooth service. Maintained high standards of cleanliness and customer satisfaction, assisted with event and private function service, and ensured compliance with RSA and hygiene standards. Built rapport with customers and handled enquiries diplomatically to resolve issues and maintain positive experiences.

Managed bookings, guest check-in and check-out, processed payments and responded to phone and email enquiries. Trained new front desk staff, handled customer complaints with diplomatic resolution strategies, and maintained accurate records. Developed strong multitasking, communication and customer service skills in a busy hostel environment.

Provided welcoming, customer-focused service in a busy brewery setting. Served food and craft beers, managed POS transactions and multiple tables, and worked closely with bar and kitchen staff to maintain smooth operations. Adapted quickly to fast-paced shifts while ensuring RSA compliance and excellent hygiene. Supported event setups and private function service when required.

Supported front-of-house operations across events and daily service. Assisted with table service, glass and plate clearing, basic bar service, and ensured cleanliness standards. Gained experience in fast-paced service environments servicing corporate and private events, including event setup and breakdown.

Presented meals to customers according to orders and preferences, took and processed customer orders and payments, and maintained high hygiene standards. Performed opening and closing duties including stock control and cleaning. Focused on delivering positive guest experiences and working efficiently as part of a high-energy service team.

Completed general construction induction training (White Card) to meet workplace safety induction requirements.

Completed Responsible Service of Alcohol training covering safe service standards, legal responsibilities and best practice for venues in multiple Australian jurisdictions.