• Met and Exceeded sales targets, KPIs, Management and staff motivation. • Managed recruitment and training for staff and 40+ Volunteers. • Researched, listed, packed, and dispatched high-value items for e-commerce platforms. • Direct stock generation drives, community partnerships to maximize inventory. • Maintained 100% adherence to health and safety audits.

• Managed cleaning, laundry, and organization. • Personal assistance managed complex travel itineraries, appointments, meetings, work and life admin. • Admin scheduling and personal shopping and selling of high-end items. • Maintained high standards of privacy and confidentiality while working with a private residence.

• Quality control managed equipment calibration, milk texturing standards and staff training to coffee excellence standards. • Led shifts for teams of 10+ managed high footfall store with high volume weekly turnovers. • Rapid service successfully managed peak periods of workflow ensuring speed service and customer satisfaction during high pressure windows. HACCP & Compliance 100% adherence to food safety and hygiene for high-capacity service areas.

• Managed daily operations across kitchen, reception and party hosting to ensure a seamless guest experience. • 100% adherence to food safety and health and safety standards. • Responsible for ordering stock, deliveries, and daily kitchen preparation. • Supervised and trained staff in kitchen, reception duties and trampoline safety protocols. • Responsible for First Aid and the safety of staff and customers.

• Provided high speed beverage and food service in a high-pressure sports and events environment. • Accurate handling of cash and credit transactions within a high-volume setting. • Managed the setup and execution of various private functions. • Prepared and served hot and cold food on busy match days.