Assisted the Purchasing Head/Department by processing purchase orders and helped monitored stocks/items level. Maintained good and professional relationship with the suppliers and ensured timely deliveries of stocks. Conducts, evaluates and negotiates prices from different suppliers in order to have a cost-effective purchase and be updated on current pricing and trends. Updates and modifies the inventory database from time to time in order to have an accurate record. Worked closely with the finance department for invoice processing and payment follow-ups.

Ensured that all documents were filed and maintained in a systematic and secure manner. Prepared, operates and updates Document Control Procedures in line with the company’s Document Management System. Designed electronic file systems and maintained electronic and paper files. Worked in strict co-operation with the Project Manager to ensure progress status integration. Performed other functions which may be assigned from time to time.

Made phone calls and answered inquiries for customers, hearing their complaints and ensure their satisfaction by providing information they need. Resolved problems by clarifying issues, researching and exploring answers with regards to the certain account, finding alternative solutions, implementing and escalating the problems. Ensured customer satisfaction by meeting customer needs in a timely manner.

Provides administrative support to office executives or department heads. Performed routine functions such as drafting and sending correspondence, providing callers with information, maintaining office files and managing schedules. Sorted incoming papers and electronic mails and prepared memos, correspondence, spreadsheets and presentations. Assisted in planning and organizing company events and meetings or trainings. Organized and updates employee’s data base records and retrieved data as requested.

Responsible for incoming and outgoing calls and performed basic clerical, organizational and office responsibilities. It includes canceling and rescheduling appointments, ordering office supplies, taking notes during meetings. Handled all media and public relation inquiries. Assisted new employees and visitors in finding their way around and these includes directing visitors to people they came to meet and showing new employees where to go on their first day. Offered friendly and professional reception to people who came in the office.

Responsible for welcoming guests warmly. Registers and assigns room. Checked hotel’s guests in and out and verifies guest’s registration and took any further information required. Responsible for coordinating room status with the housekeeping department by notifying them of all check outs, late checkouts, early check-ins and special requests. Performed cashier related functions like posting charges to guest accounts and currency exchange. Maintained the cleanliness and neatness of the front desk area and lobby to ensure smooth and professional environment. Took room reservations over the phone or in person. Answered queries regarding the hotel’s services, rates, dining and sports facilities and travel directions promptly and professionally. Handled payments, issued receipts, and managed billing or refunds. Took payments and balanced cash at the end of the shift for the benefit of the next shift.

Responsible for encoding, updating and maintaining information such as personal information, account numbers and medical records of an employee to be stored and transmitted to the appropriate area within the company for record and research purposes. Maintained confidentiality and security of sensitive information. Responsible for storing and filling completed information and maintaining records of work tasks and completed documents. Modified and updates existing records as needed. Organized both physical and digital files for easy approval. Cross-checked source documents to ensure consistency.

Responsible for promoting products and answering queries, providing advice to customers and introducing new medical products. Responsible in establishing and maintaining relationships with customers and keep abreast of new developments in the field in order to provide competitive information to customers. Organized appointments and meetings with community and hospital-based healthcare staff and demonstrate or present products to doctors, nurses and pharmacists. Demonstrates product features and benefits clearly. Collected customer feedbacks and reported it to marketing team.