• • • • • • Understand vehicles by studying characteristics, capabilities, and features; comparing and contrasting competitive models. Meet customers face to face and holding sales discussions with them. Close sales by overcoming objections; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collecting payment; delivering automobile. Establish and maintain follow-up system, which encourages repeat business cum referrals and ensuring customer relationship building. Review sales statistics and plan more effectively to improve sales. Participate in sales meetings and training provided by the Sales Manager on changing trends.

• • • • • • Demonstrated professional etiquette and manners when interfacing with customers which resulted in 30% improved feedback from customers. Effectively managed and responded to over 500 customers for information in one day, without any complaints. Worked with customer service desk partner to keep long lines of customers moving along efficiently. Became known among regular customers for a professional attitude and efficient way of doing business. Successfully supported operations in troubleshooting situations, even though it was out of scope. Able to provide problem solving solutions with minimal instruction whilst taking over problematic matter.

• • • • • • • • Part of the core team in developing marketing campaigns for IBM MEA University Program. Successfully conducted research and analyzed data to identify and define audiences. Quickly devised and presented ideas and strategies, whilst in charge of promotional activities. Successfully compiled and distributed financial and statistical information. Identified key data analytics and performed data mining under a tight deadline. Along with the team, brainstormed & coordinated internal marketing and an organization’s culture. Constantly monitored performance on projects based on their business objectives. Attained all marketing targets by a 90% margin by creating, publishing and monitoring campaigns on social media accounts.

bachelor degree