Maintained store presentation by cleaning, restocking shelves and fridges, merchandising products, and ensuring accurate pricing, promotional signage, and product displays. Delivered friendly, efficient customer service while assisting customers, resolving enquiries, and maintaining a positive experience during busy trading periods. Processed cash, EFTPOS, gift card, split-payment, refund, return, and exchange transactions accurately using the point-of-sale system. Opened the store by completing security procedures, preparing registers, balancing the till to the required float, and ensuring the store was ready for trading. Processed online customer orders and prepared large bulk orders for local football and netball clubs. Assisted with stock management by restocking products, checking invoices, monitoring stock levels, and marking down short-dated or expired products in line with store procedures. Set up promotional displays, member pricing, and prize promotions to support store marketing and sales. Maintained a clean, safe, and organised store environment by sanitising work areas, sweeping and vacuuming floors, and ensuring the store's interior and exterior were well presented.

Prepared and served high-quality coffee, beverages, and light meals. Delivered friendly customer service by taking orders and ensuring an efficient dining experience. Maintained the cleanliness and organization of coffee equipment, workstations, and food displays. Restocked ingredients, takeaway supplies, and inventory, and unpacked deliveries. Stocked shelves and created neat, attractive product displays. Cleared and reset tables, organized cutlery, and folded napkins to maintain a welcoming café environment. Washed and sanitized crockery, glassware, and equipment, ensuring all items met hygiene and presentation standards.

Completed 120.5 hours of clinical placement. Rotated through various hospital departments, supporting multidisciplinary allied health teams. Assisted physiotherapists with rehabilitation, mobility training, and exercise programs. Worked alongside occupational therapists during hospital and community home visits, assessing clients' needs and measuring for home modifications to support safe, independent living. Delivered lifestyle activities for elderly patients, promoting physical, social, and cognitive wellbeing. Completed treatment notes for each client, documented clinical incidents using Rickman, and reported incidents such as patient falls to supervising staff. Assisted with administrative duties at the nurses' station, including patient documentation and ward support. Built positive relationships with patients, families, and healthcare professionals while providing compassionate, person-centered care.

Completed 266.8 hours of clinical placement. Assisted in delivering supervised exercise rehabilitation programs in gym and hydrotherapy settings, supporting clients with musculoskeletal, post-operative, and chronic conditions. Monitored patient performance, provided feedback to supervising physiotherapists, and contributed to program adjustments based on client progress. Assisted in delivering the GLAD (Good Life with Osteoarthritis in Denmark) program for clients with hip and knee osteoarthritis. Supported clinic administration tasks, including rescheduling appointments, coordinating bookings, and maintaining patient records. Completed treatment notes for clients, educated patients on correct exercise techniques and equipment use, and ensured infection control by cleaning gym equipment before and after sessions.

Processed cash, card, and split payments accurately while balancing the till at the beginning and end of each shift. Served customers at the tobacco counter, checked valid photo ID, and followed store policies for age-restricted sales. Answered phone calls, assisted with customer enquiries, and organized delivery and click-and-collect pickups. Restocked shelves, fruit and vegetables, drink fridges, and promotional displays, rotating stock and checking expiry dates. Unpacked deliveries and stored stock in the correct locations to maintain inventory. Used the POS system and speed screen to quickly locate and process fresh produce items. Maintained a clean, organized, and safe store environment, including checkout and stock areas. Worked efficiently in a fast-paced environment.

Successfully completed Certificate III in Allied Health Assistance.

Completed Years 11 and 12.

Completed secondary education from Years 7 to 10.