Provided client-centred food and drinks service, facilitating a welcoming environment. Maintained calmness and efficiency to resolve any conflicts, ensuring de-escalation while addressing the client’s needs.

Assisted in teaching students with learning disabilities. Providing personalised support to each student depending on their individual needs and challenges. Coordinated sessions empowering students to familiarise themselves with life skills of cooking, cleaning, personal safety and organisation. Prepared and taught varied levels of English lessons to Vietnamese students aged 6-35. Conducted 1 on 1 lessons with adult students; providing individualised help with job interview preparations in English, optimising their future potential.

Independently managed guest trips on a variety of privately owned yachts. Actively listened to guest needs providing personalised preparation and service for each unique situation, ensuring flexibility and adaptability to each task.

Carried out administrative and organisational duties, facilitating appointments with a high degree of confidentiality and professionalism and maintaining personal databases. Supported networking events management, coordinating event logistics for 80+ guests.

Conducted a research project on mental health in relation to social media use. Utilised a mental health assessment.