• Providing friendly and knowledgeable customer service to assist customers with their needs. • Assisting customers with product enquiries, locating products and offering suitable solutions. • Maintaining a clean, organised and well-presented store environment. • Replenishing stock and ensuring shelves and displays are adequately maintained. • Operating registers and processing customer transactions accurately. • Working collaboratively with team members to achieve daily goals and provide an efficient customer experience. • Following workplace health and safety procedures and maintaining a safe environment for customers and staff.

• Assisted qualified carpenters with a range of residential construction and maintenance projects. • Prepared work sites by organising materials, setting up equipment, and maintaining a clean and safe environment. • Supported the installation and construction of structural components including framing, flooring, and roofing. • Measured, cut, and handled materials in accordance with project requirements under supervision. • Loaded and transported building materials, tools, and equipment across job sites. • Adhered to workplace health and safety regulations to ensure safe and efficient site operations.

• Assisted in the construction and maintenance of residential landscape projects, working collaboratively with team members to deliver high-quality results. • Performed both hardscape and soft scapes installations, including retaining wall construction, planting, garden bed preparation, and turf installation. • Safely operated a range of landscaping equipment and machinery. • Followed project plans and instructions to ensure accurate and efficient completion of landscape designs. • Maintained a safe and organised work environment on job sites.

• Managed guest bookings and enquiries via phone and in person, providing professional front-desk service. • Ensured guests received a welcoming and positive experience throughout their stay. • Maintained guest rooms to high housekeeping standards. • Assisted with property maintenance, gardening, and general upkeep of resort grounds.

• Designed residential landscape concepts and plans using Vector-works, SketchUp, and Microsoft Office. • Produced scaled drawings and visual presentations for client consultations. • Assisted in developing functional, aesthetically appealing outdoor environments tailored to client requirements. • Liaised with construction teams to ensure design plans were accurately interpreted and implemented. • Expanded technical knowledge in landscape design principles and digital design tools.

• Delivered high-quality customer service while working across checkout operations, food preparation, and shelf restocking. • Assisted customers with enquiries and ensured a positive shopping experience. • Handled phone calls and customer requests in a professional and efficient manner. • Maintained store cleanliness, organisation, and stock presentation. • Demonstrated reliability while working weekday and weekend shifts.

Completed a Diploma in Landscape Design (AHC50621).

Achieved Higher School Certificate (HSC).

Completed secondary education.