IT Engineer
Shanghai Chuangren Computer Technology Co., Ltd.
2024 - 2025
Provided technical support and troubleshooting for hardware and software. Assisted with system setup, testing, and maintenance. Supported project environments and ensured smooth system operation. Delivered basic training and technical assistance to users.
Front Desk Receptionist
Nanjing Century Edge Hotel
2022 - 2023
Welcomed guests and managed check-in and check-out processes. Handled payments and ensured accurate cash transactions. Responded to customer inquiries in person, by phone, and email. Resolved guest issues and maintained high service standards, providing local area information and handling guest complaints. Coordinated with housekeeping and other departments.
