Served as an all-round cafe team member handling order-taking, cashier duties, food and beverage preparation and customer service. Maintained high standards of hygiene and food safety during busy shifts. Developed efficient multi-tasking skills, improved order turnaround time through consistent preparation routines, and contributed to positive customer experiences by communicating clearly and delivering friendly service.

Performed daily cleaning and maintenance tasks across game and dining areas including wiping surfaces, sweeping and mopping floors, restocking toiletries, and rubbish removal. Ensured venue presentation and hygiene met safety standards during events and busy periods; helped maintain a welcoming environment for patrons and staff.

Served customers at the counter and operated the cashier, restocked shelves, faced products and assisted with basic inventory checks. Gained retail experience in merchandising, stock rotation, and helping customers with product inquiries, while maintaining store hygiene and teamwork with colleagues.

Supported kitchen operations by restocking ingredients, preparing basic components (e.g., beef patties, frying chicken nuggets) and assembling orders during peak times. Maintained strict cleanliness and food safety standards in the kitchen and assisted in inventory checks to ensure efficient service delivery.

Studied digital commerce, online marketing, and business fundamentals. Gained skills in e-commerce platforms, customer behaviour, and basic business operations that complement frontline service roles and retail/online product handling.