Conduct regular patrols throughout a busy shopping centre while maintaining cleanliness, presentation, and safety standards. Respond promptly to operational requests and site requirements. Service waste bins, maintain public amenities, and ensure customer areas remain clean and welcoming. Communicate effectively with shopping centre security using two-way radio. Frequently selected for urgent cover shifts due to reliability and professionalism. Received positive feedback from supervisors and shopping centre management.

Delivered professional customer service to customers and restaurant partners. Managed deliveries efficiently while meeting strict deadlines. Demonstrated reliability, organisation, and independent decision-making.

Maintained high standards of cleanliness and organisation. Restocked supplies and maintained work areas. Demonstrated professionalism, reliability, and attention to detail.

Assisted customers and promoted products and services. Built strong customer relationships through professional communication. Supported sales and customer engagement activities.

Delivered food efficiently in a busy restaurant environment. Assisted bar staff during service periods. Cleared and reset tables promptly during busy trading periods. Polished cutlery and maintained presentation standards. Worked closely with kitchen and front-of-house teams to provide excellent customer service.

Assisted customers with inquiries and service requests. Resolved customer concerns professionally and efficiently. Maintained accurate customer records and documentation.

Currently pursuing a Master of Social Work degree.

Completed a Bachelor of Commerce with a focus on International Business & Marketing.

Achieved a Postgraduate Diploma in Marketing (Level 7) from the Chartered Institute of Marketing (UK).